This case study shows limited product features due to a NDA

The new STEMscopes Science 4.0 platform is a robust digital learning experience for K-12 administrators, campus leaders, teachers, students and parents.

My Impact as Sr UX/UI Designer:

Leveraged data & analytics research from K-12 educator focus groups to empower teachers with intuitive digital learning tools by 56%
Developed user flows to optimize menus, dropdowns, containers, and settings by 26%
Created a new K-12 student platform experience to increase engagement and improve users state test scores
Focused on consistent and concise layout placement that streamlined educator workflow by 34%
Reduced clicks, enhanced navigation, and ensured WCAG 2.1 AA compliance with 3rd party QA testing

UX Research

Conducted comprehensive user research and competitive analysis
Developed detailed user personas to guide design decisions
Devised site-wide information architecture for improved navigation
Mapped out user journeys to optimize the overall experience

Design Process

Created and presented platform wireframes for cross-functional team feedback
Led discussions to gain insights to improve user flows for both internal and external sources
Managed UX/UI Team along with Jira tickets to track progress and prioritize tasks
Approved final designs after iterative improvements

User Testing and Feedback

Worked with ALI Research and Project Management to lead focus groups for the Customer Advisory Board
Attended STEM conferences to uncover pain points and gather user insights to be the voice of the customer
Incorporated user feedback to refine and enhance the final digital product

Current STEMscopes

New STEMscopes 4.0

Rolling out to Texas & Florida in 2024-2025

Key Feature Updates:

Intuitive K-12 interface with streamlined functionalities for ease of use by teachers and students
WCAG 2.1 AA compliant and third party tested
New dashboard with widgets easily customizable by teachers
Offline mode for mobile learning, syncing when internet connection is available
Integration with popular LMS platforms (e.g., Canvas, Google Classroom, Schoology)
New blended learning model with digital, print, and hands-on kit resources
Increased platform engagement and adoption across Texas & Florida school districts

Competitive Analysis & Key Metrics for ROI

Key Insights

Educators needed faster, more intuitive access to content and assignments
Over 1,000 content items required streamlined navigation and reduced clicks
Offline access and LMS integrations (Canvas, Google Classroom) were critical for adoption

Strategy & Research

Led comprehensive user research: interviews, classroom observations, and surveys with K–12 educators, students, and administrators
Developed detailed user personas and journey maps to guide design decisions
Benchmarked against top EdTech competitors to identify gaps and opportunities

Design Response

Managed UX/UI team and cross-functional workshops
Simplified information architecture for quick content discovery
Prioritized accessibility (WCAG 2.1 AA compliance) and mobile-friendly features
Built customizable dashboards for different user groups (teachers, students, admins, parents)

Information Architecture

Approach

Audited and categorized all content using hierarchical and sequential models for clarity and ease of navigation

Designed consistent, focused navigation menus and dashboards for each user type
Implemented robust search and filtering to ensure quick access to key materials

Best Practices

Limited choices per screen to reduce cognitive load
Disclosed only essential information at each step to keep users focused
Built for growth: IA supports future content and feature expansion
Ensured multiple navigation pathways (menus, breadcrumbs, search) for flexibility

Journey Maps & User Personas

Enhanced User Experience:

Identified touch points to visualize the learner's interaction with the platform at different stages, making it easier to pinpoint where improvements are needed

Improved Engagement & Coordination:

Understanding and addressing user engagement identified pain points
Mapping stakeholders and their interactions ensures alignment among different parties involved in the educational process

Data-Driven Improvements:

Collecting evidence and feedback allows for data-driven decisions to enhance the platform's effectiveness and user satisfaction
Evaluating the effectiveness of technology helps in ensuring that the tools used are enhancing the learning experience and not creating barriers

Customization and Personalization:

Tailoring the journey map to individual needs and preferences supports personalized learning experiences, catering to diverse learner profiles, intended educational goals and provides measurable outcomes.

User Personas

Developed user personas for the K-12 education platform to help guide in the specific role within the STEMscopes LMS based on first hand observations in the classroom and focus groups.

Administrators
Campus Leaders
Teachers
Students
Parents

Updates to User Interface

Typography

Color palette

Updating the Design System

WCAG 2.1 AA compliance created flexible opportunities for growth and scale
Consistent components for Administration, Teacher, Leader and Student platforms interchangeably
Intuitive navigation features for ease of use with buttons, menu drop downs and pop outs menus
Learner Centric Design to establish patterns such as images, icons and illustrations that support teachers and learners
Updated user settings to allow customized accessibility such as High Contrast Mode

Updating the Homepage to a New Dashboard

Original Static Homepage

New Interactive Dashboard

How might we redesign the Homepage to better serve teachers?

Optimized Customization: Teachers can add and arrange customizable widgets (Week at a Glance, To-Do List, Calendar, Reports, Assignments, and Countdown Counter) for quick access to essential tools and efficient task management.

Adaptive Interface: The collapsible interface allows teachers to expand or minimize widgets as needed, while a smart notification system prioritizes information based on their schedule, keeping crucial data easily accessible.
Enhanced Engagement: Interactive features, like the To-Do List and Countdown Counter, encourage daily check-ins and consistent platform usage, giving teachers control over their digital environment and promoting regular interaction.

Updating the Calendar Function

Key Features Added

Structured overview of academic year: holidays, exams, assignments, and events
Cross-platform accessibility (desktop, tablet, mobile)

User Benefits

Teachers: Plan lessons, schedule assessments, and communicate key dates

Administrators: Efficiently coordinate and push district planning days

Outcome

Improved communication and collaboration
Enhanced organization and reduced scheduling conflicts

Customer Feedback & Future Iterations

Customer Survey Results on STEMscopes 4.0 platform

54% of customers praised the new platform for ease of use, nice layout and interactive features. Teachers valued the training resources and quick responsiveness to feedback. Teachers find the organization of content intuitive making planning simpler and more efficient

26% of the data gathered suggested product improvement and enhancements that are needed to bridge the gap between teachers and the user interface pain points are to simplify even more the process of assigning task, reduce unnecessary steps with navigation and add more tutorials for onboarding

Ongoing user experience support for adjusting the interface to meet user needs will continue as the product expands to more U.S. states. The data provided give insights to continue meeting the customers needs and becoming one of the most trusted and used STEM products on the edTech market.

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